Online Help

• Registering an account
• Requesting a wholesale account
• Shopping as a guest user
• Changing the language or currency
• Browsing the online store
• Searching for specific items
• Adding items to the shopping cart
  • Using Line Item Add
  • Using browse or search results pages
  • Using item detail pages
  • Using the Specials page
• Removing items from the shopping cart
• Searching for submitted orders
• Using CenPOS to pay for items
  • Checking out as a first time registered CenPOS user
  • Checking out as a registered CenPOS user
  • Checking out as a CenPOS guest user
• Additional help for all registered users
  • Signing in and out
  • Forgot your password?
  • Contacting us
  • Using shopping lists
    • Creating a shopping list for a selected item
    • Creating a shopping list for all items in the cart
    • Adding items to an existing shopping list
    • Removing items from a shopping list
    • Adding items from a shopping list to your cart
    • Exporting from a shopping list to a spreadsheet
    • Deleting shopping lists
  • Using the wish list
    • Creating a wish list
    • Removing items from the wish list
    • Adding items from the wish list to your cart
  • Checking out
  • Changing your password
  • Changing your shipping address
  • Changing your warehouse
  • Exporting orders to a spreadsheet
  • Exporting order history to a spreadsheet
  • Formatting the navigation results section
  • Formatting the order confirmation PDF
  • Setting up logos
• Additional help for only registered B2B (order entry) users
  • Using the Order Pad
    • Uploading items to the Order Pad
  • Saving orders
  • Submitting quotes
  • Searching for saved orders
  • Viewing open transactions
  • Viewing open invoices
  • Paying invoices
  • Viewing paid invoices
  • Selecting a customer
  • Selecting a ship-to location
  • Selecting a pick-up location
  • Changing your contact information
  • Maintaining budgets and spending limits
    • Setting budget and spending limit defaults
    • Creating approver and requester accounts
      • Searching for account users
      • Updating approver and requester accounts
      • Deleting approver and requester accounts
      • Changing requesters' spending limits
    • Setting up budget years
      • Modifying budget years
      • Deleting budget years
    • Adding budget periods and amounts to a budget year
      • Modifying budget periods and amounts
      • Deleting budget periods
  • Working with pending orders
  • Working with approved orders
  • Working with declined orders
• Help for only customer service representatives
  • Ordering items from the online catalog
  • Setting up logos